Maritime Industry Authority (MARINA) Administrator Sonia Malaluan appealed to Filipino seafarers to thoroughly read and understand the requirements and procedures for processing their documents, as the agency continues to face challenges due to incomplete or unqualified applications.

Speaking during a Philippine Information Agency (PIA) press conference on 25 April 2025, Administrator Malaluan addressed the thousands of applications received by MARINA daily, many of which, she said are either lacking in necessary documents or do not meet qualifications.

“Aapila po ako sa ating mga seafarers na basahin po nating mabuti kung ano ang mga kinakailangan ninyong mga dokumento at proseso. Sa libo-libong applications na natatanggap namin, marami po roon ang kulang ang dokumento o hindi sila qualified kaya tumatagal ang proseso,” Administrator Malaluan said. 

Administrator Malaluan also emphasized that many assume submission alone guarantees approval, when in reality, it slows down the process if requirements are incomplete.

To address the issue, the MARINA has been continuously enhancing its digital platforms and resources, including the development of new portals and information materials aimed at guiding seafarers step-by-step through the application process. “It’s a big help if everything is read and understood first,” she pointed out.  

The MARINA chief assured the public that the agency remains committed to streamlining processes, but stressed that seafarers’ cooperation is crucial to avoid unnecessary delays in securing their documents.